I graduated in Computer Programming and currently continue my education in Management Information Systems. I work in an enterprise IT environment, supporting end-user services, system operations, and technical troubleshooting processes. In my daily work, I analyze and resolve issues related to Windows client systems, Microsoft 365, Active Directory, Outlook/Exchange, network connectivity, printers, and scanning systems. I also support hardware and software installations, user accounts, remote assistance, device inventory, and endpoint management processes. With my software development background, I also work with backend concepts such as APIs, data modeling, databases, and application logic. My long-term goal is to grow into a System & Network / Infrastructure Engineer who understands enterprise systems holistically and delivers sustainable solutions.
Anadolu University
Management Information Systems
2025 - Currently
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Izmir University of Economics
Computer Programming
2022 - 2024
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Sultan Alparslan High School
2017 - 2021
English
B1 / B2
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Turkish
Native Language
IT Systems & Support Specialist
Sedbim - İzmir - 2 March 2026 / Currently
Providing end-user support and technical troubleshooting across enterprise IT systems. Working with Windows client systems, Microsoft 365, Active Directory, Outlook/Exchange, network connectivity, printers, and scanning systems. Supporting hardware and software installations, user accounts, remote assistance, device inventory, and endpoint management processes. Using tools such as Tanium, CrowdStrike, Zscaler, and BeyondTrust while coordinating with users across multiple locations and international IT teams.
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System & Software Integration Specialist
Dinçer Technology Security Software - İzmir - 12 January 2026 / 27 February 2026
* Planning, analyzing, developing, testing, and delivering customer-requested features for the software.
* Creating report procedures based on customer requests using SQL and T-SQL.
* Visualizing the report using SAP Crystal Reports based on the report procedure prepared in MSSQL and integrating it into the customer's software.
I manage technical operations, integration, and optimization processes for electronic security, access control, and personnel attendance control systems, along with software and database layers.
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Software Developer Intern
Aegean Region Chamber of Industry - İzmir - 07 October 2024 / 04 November 2024
During my internship at the Aegean Region Chamber of Industry, I received various training sessions on artificial intelligence technologies, which were a key focus of the company. Throughout this period, I gained both theoretical knowledge and hands-on experience by working on practical applications in the field.
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Software Developer Intern
İndas Technology - İzmir - 19 June 2023 / 20 July 2023
While interning at Indas Technology, I worked on the "Employee Automation" project, which is showcased on my GitHub profile. In this project, I developed the back-end portion of an automation system designed to manage employees in a company, using .NET Core and C#. Throughout this process, I collaborated with other developers around me to investigate and resolve numerous issues. Eventually, we produced a project incorporating concepts such as authorization and health check, among others. The project was tested using the Swagger framework and confirmed to be in a functional state.
Employee Automation / With C#
Attack And Defend Game / With Java
For more projects and details click below;
github.com/burakersanPrime